CombineNet ASAP®: Technical Frequently Asked Questions
- How is CombineNet ASAP® delivered?
- What software is required to use the ASAP SaaS platform?
- How does CombineNet maximize uptime and availability of ASAP?
- How is my data stored on the SaaS platform?
- How does the CombineNet ASAP platform scale?
- Can I integrate CombineNet ASAP to other systems in my IT portfolio, such as ERP, e-Procurement or TMS?
- How is CombineNet ASAP made secure?
- What about the privacy of our data in CombineNet ASAP?
- What is Federated Identity Management?
Questions & Answers

How is CombineNet ASAP® delivered?
CombineNet ASAP® is delivered as a Software as a Service (SaaS) product. It is accessed by customer users (buyers) as well as participating bidders (suppliers) on the Internet via a Web browser. CombineNet hosts ASAP at a secure location and there is no software that is installed at the client location.

What software is required to use the ASAP SaaS platform?
ASAP's SaaS platform only requires that you to have access to a web-browser and an Internet connection. Your IT department does not need to implement any software within your corporate environment. No software of any type is downloaded or installed on an individual user's computer.

How does CombineNet maximize uptime and availability of ASAP?
ASAP uptime is maximized by our hosting facility, which is a SAS 70 II certified location complete with backup generators, cooling, redundant environmental controls and strict access control. Critical hardware components are configured in a high availability mode whereby a backup device is enabled automatically in the event that a primary device fails. We periodically schedule maintenance windows during non-peak business times to perform updates and deploy feature upgrades to the ASAP platform; we send all users (buyers and suppliers/bidders) notifications in advance of these planned maintenance times so that they may plan accordingly.

How is my data stored on the SaaS platform?
ASAP is a multi-tenant platform, meaning that the same instance of software is used by all ASAP customers, but each customers' data is segmented into secure, individual databases that are partitioned by customer account. Additionally, access to the platform is secured by customer host, meaning that users (buyers and suppliers/bidders) can only access the data within their own database. This ensures there is no risk that customers can inadvertently access each other's data through the system.

How does the CombineNet ASAP platform scale?
Our design is an N-Tier architecture which is fully load balanced and hence scalable at every tier. This enables all of our customers to achieve peak performance even during heavy usage of the application.

Can I integrate CombineNet ASAP to other systems in my IT portfolio, such as ERP, e-Procurement or TMS?
In addition to data import/export utilities that allow you to upload/download .csv files in and out of CombineNet ASAP, the platform also offers an Application Programming Interface (API) framework that supports integration with one or more systems at your location(s). Learn more about how our e-sourcing product complements SAP E-Sourcing, Oracle Sourcing, Ariba Sourcing and more.

How is CombineNet ASAP made secure?
Our environment leverages Intrusion Detection Systems (IDS), is fully monitored, employs state of the art web application firewalls (WAFS) and undergoes third party vulnerability testing. CombineNet ASAP also supports Federated Identity Management for more advanced IT management of users and security credentials; this is described in more detail below.

What about the privacy of our data in CombineNet ASAP?
CombineNet complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. CombineNet has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
To read our full statement on the CombineNet ASAP privacy policy, access the PDF here.

What is Federated Identity Management?
Federated Identity Management (FIM) enables IT organizations to implement a common set of policies, practices and protocols to manage the identity and access of users across software applications that support FIM. CombineNet ASAP support for FIM is implemented using the Security Assertion Markup Language 2.0 (SAML2) specification. Read more about Federated Identity Management for CombineNet ASAP.
Read the Federated Identity Management Data Sheet to learn more.

More on our E-Sourcing Advantages
A detailed White Paper on CombineNet’s Advanced E-Sourcing technology.
Access the White Paper.


