Product Support

Email and telephone support is available in 7 languages.

CombineNet delivers professional Product Support options for both buyers and suppliers. Our comprehensive online Training and Support Center provides a searchable online knowledgebase of help topics, tutorials, and training refreshers for users.

Helpdesk support enables buyers to request additional product support services and provides technical support for participating suppliers. Product support issues are handled through phone support, available in 7 languages including Dutch/Flemish, English, French, German, Italian, Spanish and Polish.

CombineNet's Professional Services team also provides remote analytics support services for buying teams during award scenario analysis, providing assistance in creating "what if?" scenarios and analytics troubleshooting during the award analysis process.